I will send just the case # - if this is a real XM employee they should be able to look up the rest of the info.FYI - I got a response from XM saying that this is an issue on their end and their IT dept is working on it.When you see this happen, try going to another station then return to the one you were on right away and see if the info gets updated. I also talked to Nissan service while getting an oil change and they said that they have heard of the same issue from other customers and there is not anything wrong with the radio hardware. The first told me to do a refresh even though I said I have already done it several times.
Internet radio service on your Grace radio please contact us at 866-446-0961 or open a trouble ticket.You will need to provide the following information on the trouble ticket for Grace Tech support to assist in resolution.• Your name • Email address • Phone number • Your radio model number • Your radio serial number (you can find it in the 'settings' menu.This guide is intended for users who cannot connect their Grace Digital Internet Radio to the Sirius XM service.
Xm radio not updating comments
Sirius Internet Radio - Trouble Shooting Guide – Product Support
Jan 5, 2017. Recent update SiriusXM suggests that your password for the internet radio be under 10 characters each. Prior to trouble shooting your SiriusXM service you. Legacy XM user names and passwords will NOT work with Grace Digital or any brand of Internet radios. 2. Verify that your SiriusXM subscription.…